Why does so important to make a good Diagnostic?

Because if you don’t get the real problem, you’re going to give the wrong solution. These can be to change parts that were good or repair something that wasn’t damage.

If it happens to you, you’re going to spent more than necessary and will make you return to the mechanic, since the problem will remain.

What’s a “ASE Certified” mechanic?

Is a mechanic that meet the requirements to be certified by the US National Institute for Automotive Service Excellence, which means that hes qualify to work in a workshop, perform the maintenance and repairs that your car needs.

Why is important for technicians to be certified?

First thing you should know is the workshops are required by law to have certified technicians. This is the best guarantee the workshop will make a good diagnostic and provide a good service.

What type of certifications does Proautech (Professional Auto Tech) have?

We have a “Master Automobile Technician” with certifications in the following areas:

  • Engine Repair
  • Automatic Transmission/Transaxle
  • Manual Drive Train and Axles
  • Suspension and Steering
  • Brakes
  • Electrical/Electronic Systems
  • Heating and Air Conditioning
  • Engine Performance

That is, we are qualified to perform the services listed in our website.

Do you need an appointment to be treated?

Our customers can come without an appointment, we will attend them in order of arrival, but if they want to wait until the car is ready, we recommend making an appointment.

What are the Payments Methods accepted by the workshop?

We accept payments in cash, and with debit and credit cards. Payments with debit and credit cards have an additional minimal fee.

What are the hours of service?

We serve our customers from Monday to Friday, from 7am to 5pm.

Do you have Towing services?

We do not offer this service, but we can refer you with some trusted services, which offer our clients a special rate.

Should I take my car to the mechanic every time one of the warning lights come on?

Is preferable that you don’t take risk when you receive this alarm signals, call your mechanic and tell him what happen and possible symptoms.

In our case, we will tell you if you should bring the car immediately, if its preferable to stop it where it is and tow it to the workshop, or if it is something you can solve it by yourself, such as add refrigerant, a quarter of oil, etc.

Is specialized workshop better than general mechanic workshops?

For us it’s important to provide a general mechanic service, so if the client arrive with a problem, as we are prepared for everything, we will solve it.

If we were specialized only in some services and not in what you required in this occasion, we will have to refer you to another place.

If you check my car and I decided not to fix it there, does it have any cost?

We Will charge you for the diagnostics, since we use our expertise and man hours. But we will inform you of that cost before doing the diagnostic.

What brands do you work with?

We work with all the brands, Europeans, Americans and Asian.